Frequently Asked Questions (FAQs)

Frequently Asked Questions

Everything you need to know about our Charles Eames Inspired Lounge Chairs, Eames Office Chairs, Barcelona Chairs, delivery, returns, and more. Click any question to reveal the answer.

⭐⭐⭐⭐⭐ Why Should I Trust Aura Furnitures?

★★★★★

Rated Exceptional by Google • 5-Star Customer Reviews • 15+ Years of Expertise • Free Delivery • No Hidden Charges

Google Top Quality Store — Aura Furnitures

⭐ Why Should I Trust & Buy From Aura Furnitures?

Are you a verified and trusted store? What proof do you have?

Yes — and we have the credentials to prove it. Aura Furnitures has been independently rated an “Exceptional” Top Quality Store by Google — one of the highest trust ratings Google awards to online retailers. This rating is based on verified customer satisfaction, delivery performance, and product quality. It cannot be bought or faked — it is earned entirely through real customer experiences.

We are also proud to have received consistent 5-star reviews from verified customers across multiple platforms.

What do your customers say? Do you have 5-star reviews?

Yes. Our customers consistently praise:

  • ✅ Premium build quality and materials
  • ✅ Fast and reliable delivery with no hidden charges
  • ✅ Accurate product descriptions and photography
  • ✅ Responsive and helpful customer support
  • ✅ Exceptional value for money

You can read verified customer reviews directly on our product pages.

How do I know I won’t be charged hidden fees or import taxes?

The price you see on our website is the final price you pay — with no import taxes, customs duties, or VAT added at checkout or upon delivery. This applies to all orders to the UK, Europe, USA, Australia, Switzerland, and Scandinavia.

What happens if something goes wrong with my order?
  • Damaged on arrival? Contact us with photos and we will arrange a replacement.
  • Not as described? Returns accepted within 14 days under UK consumer regulations.
  • Warranty issue? All products carry a 2-year manufacturer’s warranty.
  • Need help? Reachable via email, phone, and WhatsApp before, during, and after purchase.
How long has Aura Furnitures been in business?

Aura Furnitures has over 15 years of experience in the premium furniture industry, carefully sourcing and supplying Charles Eames Inspired Lounge Chairs, Eames Office Chairs, and Barcelona Chairs to customers across the UK, Europe, USA, and Australia.

Is it safe to buy furniture online from Aura Furnitures?
  • 🏆 Google Exceptional Store rating — independently verified
  • ⭐⭐⭐⭐⭐ 5-star verified customer reviews
  • 📦 Free fully tracked delivery — no hidden charges
  • 🛡️ 2-year manufacturer’s warranty on all products
  • 📞 Real human support via email, phone, and WhatsApp
  • 🇬🇧 UK-based business with 15+ years of trading history
Why do customers choose Aura Furnitures over other furniture stores?
  • Genuine Italian aniline leather — not bonded or PU leather
  • 7–8 layer laminated veneer shells — not flimsy 5-layer budget copies
  • Free delivery with zero hidden charges
  • 2-year warranty on every product
  • Rated Exceptional by Google with 5-star customer reviews
  • 15+ years of expertise — not a pop-up dropshipper

About Aura Furnitures

Why should I choose Aura Furnitures?

Over 15 years of experience, premium materials, free delivery with no import taxes or VAT, a 2-year warranty, and rated an Exceptional Store by Google.

Are your products original Eames or Barcelona designs?

No. Our products are Eames-inspired and Barcelona-inspired designs, crafted to reflect the iconic mid-century modern style using premium materials including genuine Italian aniline leather and laminated wood veneers.

Why are Eames-inspired chairs so popular?

Globally recognised for timeless mid-century modern design, ergonomic comfort, and premium aesthetic. The Charles Eames Lounge Chair remains one of the most iconic furniture pieces ever created.

Can I use your furniture for interior design or commercial projects?

Absolutely. Many interior designers, property developers, architects, hotels, and commercial clients use our furniture for both residential and commercial projects.

Our Products

What Eames Office Chairs do you sell?
  • EA119 Thin Pad High Back Chair — ribbed leather, iconic silhouette
  • EA117 Mid Back Chair — refined proportions for boardrooms
  • EA219 Soft Pad Executive Chair — plush cushioned pads on polished aluminium
  • EA119 Mesh Office Chair — breathable mesh back, high-back profile
What is the difference between mesh, ribbed, and soft pad office chairs?
  • Mesh: Breathable, ideal for long hours and warmer environments
  • Ribbed (Thin Pad): Classic stitched leather with structured ergonomic comfort — EA119
  • Soft Pad: Premium individually cushioned leather pads on polished aluminium — EA219
What leather and wood finish options are available?

Leather: Black, White, Ivory White, Tan Brown, Chocolate Brown
Wood: Walnut, Rosewood, Dark Rosewood, Ash
Base: Chrome or Black aluminium

Materials & Quality

Are your Eames Office Chairs made with real leather?

Yes. Our EA119, EA117, and EA219 chairs are available in premium genuine leather, selected for durability and a professional finish.

How strong and durable are your chair frames?

All chairs use polished stainless steel or die-cast aluminium frames. Our Eames Lounge Chair shells use 7–8 layer laminated veneer engineered to resist cracking and warping.

Assembly & Warranty

Do your chairs require assembly?

Minimal assembly required. All fittings and instructions included. Most customers assemble within 15–30 minutes.

What warranty do you offer?

2-year manufacturer’s warranty covering structural defects and manufacturing faults. Does not cover accidental damage, misuse, or normal wear and tear.

Delivery

Do you offer free delivery?

Yes — free delivery to the UK, Europe, USA, and Australia with no import taxes, duties, or VAT.

How long does delivery take?
  • UK: 5–10 working days
  • Europe / USA / Australia: 7–14 working days
Will I be charged import taxes or customs duties?

No. There are no hidden charges — what you see at checkout is the final price.

Is delivery tracked?

Yes. All orders are fully tracked. You will receive tracking information once dispatched.

Returns & Support

What is your returns policy?

Returns accepted within 14 days in original condition and packaging, in line with UK consumer regulations.

What if my furniture arrives damaged?

Contact us immediately at info@aurafurn.com or WhatsApp with photos. We will arrange a replacement or resolution promptly.

How do I care for my leather furniture?
  • Keep away from direct heat and prolonged sunlight
  • Clean with a semi-dry cloth regularly
  • Use leather foam cleaner for stains — keep surface dry after
  • Avoid sharp objects and metal buttons
  • Do not allow liquids to soak in
How do I get in touch?

 

 

🪨 Charles Eames Lounge Chair & Ottoman — Frequently Asked Questions

Everything you need to know before buying your Charles Eames Inspired Lounge Chair and Ottoman from Aura Furnitures.

What exactly is the Charles Eames Lounge Chair and Ottoman?

The Charles Eames Lounge Chair and Ottoman is one of the most iconic furniture designs in history, originally created by Charles and Ray Eames in 1956. It features a moulded plywood shell, premium leather cushions, and a reclining swivel base. Our Eames-inspired Lounge Chair and Ottoman faithfully recreates this iconic design using genuine Italian aniline leather, 7–8 layer laminated wood veneer shells, rubber shock mounts, and a 360° swivel aluminium base — at a fraction of the price of the original.

What sizes does the Eames Lounge Chair come in?

We offer three sizes to suit different body types and preferences:

  • Standard: Chair 88cm (W) × 84cm (H) × 87cm (D) | Seat Height: 38cm | Ottoman: 63cm (W) × 46cm (H) × 56cm (D)
  • Tall (XL Tall): Chair 88cm (W) × 95cm (H) × 87cm (D) | Seat Height: 40cm | Ottoman: 63cm (W) × 48cm (H) × 56cm (D)
  • XL Oversized: Chair 95cm (W) × 90cm (H) × 92cm (D) | Seat Height: 40cm | Ottoman: 68cm (W) × 48cm (H) × 60cm (D)

The XL size is ideal for taller individuals or those who prefer extra room to relax.

What leather colours and wood finishes are available for the Eames Lounge Chair?

Leather colours: Black, White, Ivory White, Tan Brown, Chocolate Brown — all in genuine Italian aniline leather.
Wood veneer finishes: Walnut, Rosewood, Dark Rosewood, Ash.
Base finishes: Chrome or Black 5-star aluminium swivel base (chair) and 4-star base (ottoman).
Mix and match to create your perfect combination.

What materials are used in your Eames Lounge Chair?

Our Charles Eames Inspired Lounge Chair is built with:

  • Genuine Italian aniline leather — hand-sewn, welted, and piped cushions for a premium finish
  • 7–8 layer laminated wood veneer shell — engineered to resist cracking and warping for decades
  • Rubber shock mounts — the signature feature delivering the legendary Eames reclining comfort
  • High-density fire-retardant foam — for lasting cushion support
  • Die-cast aluminium 360° swivel base — solid and weighty, available in chrome or black
Is the Eames Lounge Chair comfortable for long periods of sitting?

Yes. The Eames Lounge Chair is specifically designed for extended comfort. The rubber shock mounts allow the shell to gently recline and absorb movement, while the angled seat and backrest cushions support the natural curve of your spine. The high-density foam cushions maintain their shape over years of use. It is equally suited to reading, relaxing, watching television, or working from home.

Does the Eames Lounge Chair come with the Ottoman?

Yes. All our Charles Eames Inspired Lounge Chairs are sold as a complete set with the matching Ottoman. The ottoman features the same leather upholstery and wood veneer shell as the chair, with a 4-star base in matching chrome or black. It is the perfect companion for elevating your feet and completing the iconic Eames look.

How do I care for my Eames Lounge Chair leather?
  • Keep away from direct heat sources and prolonged sunlight to prevent leather fading or cracking
  • Clean regularly with a semi-dry cloth to remove dust
  • For stains, use a small amount of leather foam cleaner — keep the surface dry after cleaning
  • Avoid contact with sharp objects, keys, or metal buttons to prevent scratches
  • Do not allow liquids to soak into the leather or cushions
Where is the Eames Lounge Chair best suited — home or office?

The Charles Eames Lounge Chair and Ottoman is equally at home in living rooms, studies, home offices, reading corners, executive offices, hotel lobbies, and boutique interiors. Its timeless mid-century modern design complements both contemporary and classic interior styles. It is one of the most versatile statement pieces in furniture design.


 

 

🪡 Barcelona Chair & Footstool — Frequently Asked Questions

Everything you need to know before buying your Barcelona Chair from Aura Furnitures.

What is the Barcelona Chair and where does it come from?

The Barcelona Chair is one of the most celebrated furniture designs in history, originally created by architect Ludwig Mies van der Rohe for the German Pavilion at the 1929 International Exposition in Barcelona, Spain. Its clean lines, polished steel frame, and button-tufted leather cushions have made it a timeless icon of modernist design. Our Barcelona-inspired Chair faithfully recreates this legendary design using premium full-grain leather and polished stainless steel frames.

What leather colours are your Barcelona Chairs available in?

Our Barcelona Chairs are available in the following premium leather colours:

  • Black — the classic, most popular choice for offices and reception areas
  • White — clean and contemporary, ideal for modern interiors
  • Tan Brown — warm and sophisticated, perfect for living rooms and studies
  • Chocolate Brown — rich and luxurious, a timeless choice for executive spaces
What materials are used in your Barcelona Chairs?

Our Barcelona Chairs are built with:

  • Premium full-grain leather upholstery — carefully selected for durability and a luxury finish
  • Polished stainless steel frame — solid, weighty, and precisely finished
  • High-density foam cushioning — maintains structure and comfort over time
  • Hand-stitched leather straps — supporting the cushions in the authentic Barcelona style
Does the Barcelona Chair come with a matching footstool?

Yes. We offer the Barcelona Chair with a matching Barcelona Footstool (also known as the Barcelona Ottoman). The footstool features the same leather upholstery and polished stainless steel frame as the chair, creating a perfectly coordinated set. It can be purchased separately or as a set.

Is the Barcelona Chair comfortable for long sitting?

The Barcelona Chair is designed primarily as a statement lounge chair rather than an ergonomic office chair. Its angled seat and backrest provide a relaxed, reclined seating position ideal for reception areas, living rooms, reading corners, and hospitality spaces. For long working hours at a desk, we recommend our Eames Office Chair range instead.

Where is the Barcelona Chair best suited?

The Barcelona Chair is a versatile statement piece suited to:

  • Living rooms and lounges
  • Reception areas and hotel lobbies
  • Executive offices and boardrooms
  • Showrooms and boutique retail spaces
  • Architectural and interior design projects

Its clean modernist lines complement both contemporary and classic interiors.

How do I care for my Barcelona Chair?
  • Clean the leather regularly with a semi-dry cloth to remove dust
  • Keep away from direct sunlight and heat sources to prevent fading
  • Use a leather foam cleaner for stains — keep the surface dry after cleaning
  • Polish the stainless steel frame occasionally with a soft cloth to maintain its shine
  • Avoid sharp objects and metal buttons coming into contact with the leather
Is the Barcelona Chair suitable for commercial use?

Yes. Our Barcelona Chairs are widely used in commercial settings including hotel lobbies, reception areas, offices, showrooms, restaurants, and boutique retail spaces. The polished stainless steel frame and premium leather upholstery are built for durability and daily use in both residential and commercial environments.


 

 

💼 Eames Office Chairs (EA117, EA119, EA219) — Frequently Asked Questions

Everything you need to know before buying your Eames Office Chair from Aura Furnitures.

What Eames Office Chairs does Aura Furnitures sell?

We offer a comprehensive range of Eames-inspired Office Chairs:

  • EA119 Thin Pad High Back Chair — ribbed leather upholstery, iconic high-back silhouette, ideal for executive offices and home offices
  • EA117 Mid Back Chair — refined mid-back proportions, perfect for boardrooms and meeting rooms
  • EA219 Soft Pad Executive Chair — three individually cushioned leather pads on a polished aluminium frame, the ultimate executive chair
  • EA119 Mesh Office Chair — breathable mesh back with the iconic ribbed high-back profile, ideal for long working hours
What is the difference between the EA117, EA119, and EA219?

EA117 — Mid Back: A more compact, mid-height backrest. Ideal for meeting rooms, boardrooms, and collaborative workspaces where a lower profile is preferred.

EA119 — High Back Thin Pad: The full-height ribbed leather high-back version. Provides superior upper back, shoulder, and neck support. The most popular choice for executive home offices and corporate environments.

EA219 — Soft Pad High Back: Features three individually cushioned leather pads rather than a ribbed thin pad. Offers a plusher, more luxurious feel. The premium choice for executive suites and high-end offices.

Are your Eames Office Chairs ergonomic?

Yes. All our Eames Office Chairs are designed with ergonomic functionality including:

  • Pneumatic height adjustment — smooth gas lift to suit different desk heights
  • Lockable tilt mechanism with tension control — for personalised reclining comfort
  • 360° swivel base — for dynamic movement and multitasking
  • Five-star aluminium base with dual-wheel castors — for effortless mobility
  • High-back support — for upper back, shoulder, and neck support during long working sessions
What leather colours are the Eames Office Chairs available in?

Our Eames Office Chairs are available in a range of premium leather colours including:

  • Black — the classic professional choice
  • White — clean and contemporary
  • Ivory White — warm and elegant
  • Tan Brown — sophisticated and warm
  • Chocolate Brown — rich and luxurious

All upholstery is genuine premium leather selected for durability and a professional finish.

Are the Eames Office Chairs suitable for long working hours?

Yes. Our EA119, EA117, and EA219 Soft Pad chairs are all designed for professionals who spend long hours at a desk. The high-back design provides full support for the upper back, shoulders, and neck. The lockable tilt mechanism and pneumatic height adjustment allow you to customise the chair to your exact posture needs. The ribbed thin pad design of the EA119 promotes upright posture while remaining comfortable throughout the working day.

What is the Eames EA119 Mesh Office Chair?

The EA119 Mesh Office Chair is a breathable alternative to the leather thin pad version. It features the same iconic ribbed high-back silhouette as the EA119 but with a modern mesh back panel that allows air circulation — ideal for warmer environments or those who prefer a cooler seating experience during long working hours. It retains the same ergonomic features including height adjustment, tilt mechanism, and 360° swivel base.

What are the armrest options on Eames Office Chairs?

Our Eames Office Chairs feature fixed polished aluminium armrests, consistent with the original Eames Aluminum Group design. The EA119 Thin Pad and EA219 Soft Pad models include leather-wrapped armrest tops for added comfort during long working sessions. The armrests are designed to complement the chair’s clean architectural profile.

Where are Eames Office Chairs best suited?

Our Eames Office Chairs are the perfect choice for:

  • Executive home offices
  • Corporate offices and boardrooms
  • Meeting rooms and conference spaces
  • Creative studios and design agencies
  • Hotel business centres and co-working spaces

Their timeless mid-century modern design makes them equally at home in contemporary and classic interior settings.