1. About Us

Business Name: Aura Furnitures
Country of Registration: United Kingdom
Website: www.aurafurn.com
Email: info@aurafurn.com
Phone: 0044 7414 618 744
WhatsApp: +44 7414 618 744

Aura Furnitures specialises in premium Charles Eames Inspired Lounge Chairs, Eames Office Chairs, and Barcelona Chairs — delivered free to the UK, Europe, USA, Australia, Switzerland, and Scandinavia.

2. Acceptance of Terms

By accessing or using our Website, placing an order, or creating an account, you confirm that you:

• Are at least 18 years of age or have the consent of a parent or guardian
• Have read, understood, and agree to be bound by these Terms
• Agree to our Privacy Policy, Cookie Policy, and all other policies published on this Website

If you do not agree to these Terms, please do not use our Website or place an order.

3. Products & Product Information

3.1 Designer-Inspired Products

All products sold by Aura Furnitures are designer-inspired reproductions. Our Charles Eames Inspired Lounge Chairs, Eames Office Chairs (EA117, EA119, EA219), and Barcelona Chairs are not original licensed products by Herman Miller, Knoll, or any other authorised manufacturer. We make no claim to any association with the original designers, their estates, or authorised licensees.

3.2 Product Accuracy

We make every reasonable effort to ensure product descriptions, specifications, images, dimensions, and prices are accurate. However:

• Colours may vary depending on your screen settings and calibration
• Minor dimensional variations may occur due to manufacturing tolerances
• Material and finish variations may occur between production batches

These minor variations do not constitute defects and do not entitle you to a refund unless they materially affect the product’s function or appearance.

3.3 Availability

All products are subject to availability. We reserve the right to withdraw or modify any product without notice. If a product becomes unavailable after you have placed an order, we will contact you promptly to offer an alternative or a full refund.

4. Pricing & Payment

4.1 Prices

All prices are displayed in GBP (British Pounds Sterling) unless otherwise stated. Prices include all applicable taxes where stated. We reserve the right to change prices at any time without prior notice. Orders placed before a price change will be honoured at the price confirmed at checkout.

4.2 No Hidden Charges

Aura Furnitures operates with complete price transparency. The price you see at checkout is the final price you pay — with no import taxes, customs duties, VAT surcharges, or hidden fees added at checkout or upon delivery. This applies to all destinations including the UK, Europe, USA, Australia, Switzerland, and Scandinavia.

4.3 Payment Methods

We accept all major payment methods including credit cards, debit cards, and other payment options available at checkout. All payments are processed securely. We do not store your full payment card details.

4.4 Order Confirmation

Once your order is placed and payment is confirmed, you will receive an order confirmation email. This email constitutes our acceptance of your order and forms a binding contract between you and Aura Furnitures.

5. Delivery

We offer free delivery to the UK, Europe, USA, Australia, Switzerland, and Scandinavia. Orders are typically dispatched within 1–3 working days and delivered within 5–7 working days to all destinations. All deliveries are fully tracked.

For full details, please refer to our Shipping & Delivery Policy.

6. Returns, Refunds & Exchanges

We offer a 14-day returns window from the date of delivery, in line with UK and EU consumer regulations. For genuine faults or transit damage, we arrange free collection and send a replacement at no cost to you. For change-of-mind returns, return shipping costs are the customer’s responsibility.

For full details, please refer to our Returns, Refunds & Exchanges Policy.

7. Warranty

All Aura Furnitures products come with a 2-year manufacturer’s warranty covering structural defects and manufacturing faults from the date of delivery. The warranty does not cover accidental damage, misuse, improper assembly, or normal wear and tear.

8. Intellectual Property

All content on this Website — including text, images, graphics, logos, product descriptions, designs, videos, and software — is the property of Aura Furnitures or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or use any content from this Website for commercial purposes without our prior written consent. Unauthorised use may give rise to a claim for damages and/or constitute a criminal offence.

9. User Conduct

By using this Website, you agree not to:

• Use the Website for any unlawful, fraudulent, or harmful purpose
• Attempt to gain unauthorised access to the Website or its systems
• Upload or transmit malicious software, viruses, or harmful code
• Scrape, harvest, or collect data from the Website without our written consent
• Reproduce or commercially exploit any Website content without permission
• Impersonate Aura Furnitures or any of its representatives

We reserve the right to restrict or terminate access to users who violate these terms without notice or liability.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Aura Furnitures shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Website or our products.

Our total liability to you in connection with any claim shall not exceed the value of the order placed.

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded under applicable UK, EU, or US law

11. Privacy & Data Protection

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal data in compliance with:

12. Your Consumer Rights

These Terms do not affect your statutory rights as a consumer. Depending on where you are based, you are protected by:

• 🇬🇧 UK Consumer Rights Act 2015 — 14-day right to cancel, 30-day right to reject faulty goods, 6-month right to repair or replacement
• 🇪🇺 EU Consumer Rights Directive 2011/83/EU — 14-day cooling-off period for online purchases
• 🇺🇸 US Consumer Protection Regulations — fair and transparent trading practices

If you are an EU consumer, you may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr to resolve disputes.

13. External Links

This Website may contain links to third-party websites. Aura Furnitures is not responsible for the content, accuracy, privacy practices, or security of external websites. Users access third-party websites entirely at their own risk.

14. Changes to These Terms

We reserve the right to update or amend these Terms at any time. Changes will be effective immediately upon publication on the Website. The “Last Updated” date at the top of this page will reflect the most recent revision. Continued use of the Website following any changes constitutes your acceptance of the revised Terms.

15. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer protection rights you may have under the laws of your country of residence.